Privacy Policy

Battery Factory will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to employees of Battery Factory, and trusted service providers who need it to carry out their business functions. We alert our employees about safeguarding customer information and preventing its unauthorised access, disclosure, or use.

Andromeda will monitor and approve, as appropriate, new technological improvements that are designed to aid in ensuring the accuracy and security of customer information.

We do not under any circumstances sell or distribute customer information for marketing purposes.

Our Privacy Policy explains how we gather information about you and how we may store, maintain and use that information.

Personal information you have provided to us while creating or updating an account and at checkout (ie: name, address, telephone number, email address, shipping address) is maintained in private files on our secure web server and on our internal systems.

We may use your Personal Information to provide you with information, process your orders and for any related or additional purposes, including, without limitation:

• To process your transaction
• Registering an online account
• To personalise your online experience
• Arrange product holds
• To improve our website listings built on the customer feedback
• To improve customer service and sales support
• Rate and review

Generally, personal information is collected directly from you at the time you make a purchase.

We may engage third party service providers to assist with delivery, security, professional advisory, banking, payment processing or technology services. These parties may be required to handle your Personal Information and if they do, they must safeguard this information and only use it for the purposes it was supplied, although we are not responsible for ensuring this.

We make all efforts to see to it that your personal information is stored securely; and safeguard it from misuse, interference and loss caused by unauthorised access, modification or disclosure. Our employees and are obliged to handle any personal information held by us confidentially.

We take website and credit card security extremely seriously and always endeavour to provide a secure, safe platform from which to conduct online transactions. Together with our bank, our website complies with the Payment Card Industry Data Security Standard (PCI DSS).

We offer customers who sign-up for our Email List advanced notice of pre-sales, new stock, and other news and upcoming events. The email addresses we save are only used internally.

At LiFePo4 we want to communicate with you only if you want to hear from us. If you would like to be removed from our email list you can do so by clicking on the unsubscribe icon at the bottom of the newsletter sent to you.

We reserve the right to make changes at any time to our policies and/or alter the look and functionality of our website. However, if we change how we use your personal information, we will post the policy change notification on the web site and we will update this statement accordingly. We encourage you to periodically review this statement for the latest information on our privacy and security policies.

If you have any questions about this statement, with regard to personal information or your communications with this web site, you can contact us.